General Policy
- 0 up to 6 yrs kids are complementary
- 6 yrs up to 12 yrs kids will be charged @3000 plus tax with an extra bed with breakfast only.
- Above 12 yrs will be considered as an additional pax and will be charged @ 3500 plus tax with Breakfast only.
- Check-in time is 1500 Hrs and check out time is 1100 Hrs. Early check-in and late check-out is subject to availability.
- The Safety and wellbeing of our members, guests and associates is of paramount importance to Karma Lakelands.
Payment Terms
- 100% Advance payment is required for all bookings. Additionally, a refundable security deposit of INR 2500 per room will be applicable.
- Please note that all event-related payment terms are 100% advance as outlined in the signed contract for each specific event.
- Booking confirmation will be provided only upon receipt of the complete payment.
Security Deposit Policy:
- A refundable security deposit of INR 2500 per room will be collected at the time of check-in.
- The deposit will be refunded if paid via digital payment mode within 7 working days after the guest checks out. Please do share your bank details at Front Desk.
- Without the security deposit, no extra charges or items can be added to the room bill.
Cancellation Policy
- Any cancellation/amendment done 7 days before the arrival date till 14:00 hours shall not incur any charges.
- 50% retention of the booking amount is applicable for any cancellation/amendment within 05-07 days of the arrival date.
- 100% retention of the booking amount is applicable for any cancellation/amendment within 05 days of the arrival date.
- Please note that any cancellation/amendment received due to a government restriction or a pandemic would be adjusted against a credit note (valid for 03 months). The offered credit would allow a one-time date change depending on the availability at the resort.